CLINICIAN PROGRAMMER SUPPORT DIGITAL CONNECTIVITY

CONNECTING CLINICIAN PROGRAMMERS TO WI-FI

Samsung clinician programmer tablet on white background

To enable a seamless user experience, we recommend connecting your clinician programmer to a secure internal Wi-Fi network.

A secure connection enables:

  • Easier access to internal networked printers
  • Wireless transfer of reports to PC or EMR endpoints
  • Seamless flow of data to the cloud
  • Software updates
  • Mobile device management

Review the Wi-Fi help sheet for more information about the benefits of connecting to a secure, internal network and to see a chart illustrating the secure flow of information between devices and cloud-based software.

DOWNLOAD WI-FI HELP SHEET

PRINTING FROM CLINICIAN PROGRAMMERS

Connecting to a secure internal Wi-Fi network enables easier access to internal networked printers. For details on printer compatibility, visit Mopria.™*

 

Mobile Printing Solutions

The clinician programmers are compatible with a variety of Wi-Fi direct mobile printing solutions. The Canon™* iP110 has been tested and is compatible.

Bluetooth Printing

If you have a Bluetooth™* printer, Bluetooth printing is an option.

Printer Plugins

The following printer plugins can be added to the clinician programmer:

  • HP Print Service Plugin
  • Canon Print Service
  • Xerox Print Service Plugin
  • Ricoh Print Plugin
  • Brother Print Service Plugin
  • Epson iPrint
  • Samsung Print Service Plugin

Desktop Printing Solutions

The clinician programmers are compatible with a variety of desktop printing solutions. Brother™* HL-L2370DW and Brother HL-L2350DW have been tested and are compatible.

USB File Transfer

Files can be transferred via USB cable and printed directly from your PC.

If you need further assistance with printing from your clinician programmer, please submit a request for IT support or call 1-800-707-0933.

SOFTWARE UPDATES AND ENHANCEMENTS

Make sure you have the latest version of your clinician programmer software. Download instructions for updating your clinician programmer software.

FREQUENTLY ASKED QUESTIONS

Find helpful tips and answers to your questions about using your clinician programmer, including connecting to Wi-Fi, printing and transferring reports, taking screenshots, adjusting settings, and more.

GET HELP

Submit a request for IT support online or call 1-800-707-0933.

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