Saving Energy, Protecting the Planet
Minimizing our operational carbon footprint
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Medtronic, Inc. (“Medtronic”) offers RemoteView, which permits a user (“Programmer User”) of the Medtronic CareLink® 2090 Programmer (“Programmer”) to allow the viewing of information presently displayed on the Programmer screen with one or more individuals in remote locations anywhere in the world (“Remote Viewer”), including remote health care professionals or Medtronic representatives.
Limited License Grant. You are hereby granted a nonexclusive, nontransferable, terminable, nonassignable, nonsublicensable, limited license to install and use a copy of the Licensed Software solely for authorized and legitimate purposes. You may not otherwise copy, use, modify, reverse engineer, decompile, disassemble, create derivative works based on, or integrate with other systems or programs the Licensed Software without the prior written consent of Medtronic. You shall have sole responsibility for any fees or charges, including service or data charges, incurred by you in connection with your use of the Licensed Software. You shall not remove any proprietary or other legend or restrictive notice contained or included in the Licensed Software or other documentation associated with such Licensed Software. You agree to maintain any and all copyright, trademark, and other notices on the Licensed Software and any associated documentation.
Licensed Software Functionality and Data Use, Collection, Viewing, and Transfer.
“Active Remote Viewer” as referred to herein shall mean a Remote Viewer that has installed the Licensed Software and has at the relevant point in time an active network connection to a Medtronic server via the Licensed Software.
By installing or using the Licensed Software or clicking any acceptance button in connection with this Agreement, you acknowledge, understand, agree to, and consent to all of the following, including when you are an Active Remoter User:
) Registration. To obtain access to the Licensed Software, you must register at the Medtronic RemoteView website and establish a user name and password. All information that you provide in connection with such registration must be complete, accurate, and truthful. The user name and password are personal to you and must not be shared with anyone else. You will also not attempt, directly or indirectly, to disable, bypass, or defeat any password protection associated with the Licensed Software. Medtronic reserves the right to deny or disable any user name or password or request for any user name or password.
) Your Personal Information. Medtronic will collect information in connection with your registration and installation and use of the Licensed Software, including your first and last name, your email address, a selected security question(s) and your corresponding answer(s), your address, and your telephone number. You agree that Medtronic may store this personal information about you on a Medtronic server, including a server located in the United States of America.
) Session Key. To view the information on the Programmer, the Remote Viewer must generate a Session Key that must be shared with and entered by the Programmer User. “Session Key” as used herein means a unique token active for a limited period of time generated by the Remote Viewer. You agree not to share this Session Key with anyone other than the Programmer User who has initiated the specific session.
) Logging of Session Activity. Each time you log in to the Licensed Software, Medtronic will collect information about your activity, including in an aggregated log or database, regarding you and your session, including your name, username, computer name, IP address, operating system details, and session details (including transferring and sharing activity, start and end times, view only or control activity, and any chat messages between or among any Active Remote Viewers. You agree that Medtronic may store any personal information about you on a Medtronic server, including a server located in the United States of America.
) Active Remote Users. When you are an Active Remote Viewer: (1) you will be able to view the name and/or user name of any other Active Remote Viewer who is logged into the same Medtronic server; and (2) any other Active Remote Viewer who is actively logged into the same Medtronic server will be able to view your name and/or user name. The Licensed Software also permits one Active Remote Viewer to share the information being viewed to any other Active Remote Viewer. You must not share any information from the Medtronic programmer, including with any other Active Remote Viewer, absent the express permission from the Programmer User that is allowing you to view the information.
) Availability. Medtronic has limitations on the number of users that can concurrently log in to the Licensed Software at any given time. Thus, installation of or accessing the Licensed Software does not guarantee that it will be available to you for use at any time.
Permissions. By installing and using the Licensed Software, you represent that you have permission to do so from any associated clinic, hospital, or medical practice and that your use of the Licensed Software complies with any policies or requirements of such associated clinic, hospital, or medical practice. You are also responsible for confirming that the Programmer User has obtained any necessary patient consent before allowing you to view any patient information via the Licensed Software.
Your Acknowledgements. You acknowledge that the Licensed Software is not the exclusive method of viewing information from the Programmer and that the Licensed Software is not the exclusive method by which to obtain a patient’s implanted cardiac device data, including any data on the Programmer. You also acknowledge that the Licensed Software is not intended to be used as a life-sustaining or interventional tool during medical emergencies. You further acknowledge that Medtronic is not, and shall not be deemed to be, a provider of patient health care services by virtue of its provision of access to the Programmer screen information via the Licensed Software. You also acknowledge that information from the Licensed Software is not an electronic medical record and use of the Licensed Software does not in any way relieve you from using your best medical judgment to determine a proper course of treatment for patients.
Security/Privacy of Patient Data. Your use of the Licensed Software and any Session Keys shall be solely for legitimate and lawful purposes and not for any malicious purpose. You are solely responsible for and will use your best efforts in maintaining the confidentiality and security of any copies of the Licensed Software as well as any user name, password credentials, and any Session Keys that can be used in accessing the Licensed Software, a Medtronic server, or any information from a Programmer. You are solely responsible for and will use your best efforts in keeping any patient information you may receive or view in connection with the Licensed Software confidential and secure, and you will not attempt to capture or copy any patient information you view in any electronic or hard copy format without the express permission of the Programmer User. You will be responsible for any obligations or liabilities associated with any lost, stolen, or otherwise compromised patient information.
Reporting Issues and Feedback. You agree that you will report any issues or questions, technical or otherwise, regarding the Licensed Software promptly and directly to Medtronic. If you submit any comments or ideas to Medtronic, in the absence of a separate agreement regarding such submissions, you grant to Medtronic an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such ideas in any medium and agree that Medtronic is free to use them for any purpose. In addition, Medtronic has no obligation to provide continued maintenance and support to you in connection with the Licensed Software. Any maintenance and support services provided by Medtronic shall be at Medtronic’s sole discretion.
Limitations of Liability.
THE LICENSED SOFTWARE IS PROVIDED TO YOU “AS IS,” AND MEDTRONIC EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES WITH RESPECT TO THE LICENSED SOFTWARE AND YOUR USE THEREOF, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. MEDTRONIC DOES NOT WARRANT THAT THE USE OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
Legal Compliance. You shall at all times use the Licensed Software in compliance with all applicable laws. You shall ensure that your installation and use of the Licensed Software complies with all applicable export and import laws, regulations, orders, and policies of the United States of America and any other applicable jurisdiction. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Term, Termination, Modifications, and Support. This Agreement shall be in effect from the date when you first install or use the Licensed Software. Medtronic may modify, amend, or terminate this Agreement at any time, including by providing notices or an updated version of this Agreement on a Medtronic website. Medtronic may modify, disable, or terminate your use or Medtronic’s support of the Licensed Software at any time, including by providing notices on a Medtronic website. All obligations which are ongoing in nature shall survive termination or expiration of this Agreement. At any time upon Medtronic’s request (including via a notice on a Medtronic website), you agree to promptly delete and terminate use of any and all copies of the Licensed Software. In addition, upon Medtronic’s request, you agree to provide written verification that you have destroyed all copies of the Licensed Software together with the manner, date, and time of such destruction.
NayaMed International Sárl Customers: Whether the RemoteView feature shall be used in connection with NayaMed customers or devices shall be solely within the discretion of NayaMed International Sárl. If the Licensed Software is used connection with NayaMed customers or devices, this Agreement shall be directly between you and NayaMed with respect to those uses.
Minimizing our operational carbon footprint
The science is clear: our planet is warming at an alarming rate with grave and global consequences. From the wildfires in Australia to increased storm events, the climate crisis is here and now and requires urgent action from us all. Medtronic recognizes that words alone can’t fix climate change. It will require bold action, transparency, and accountability. Our goal? To become carbon neutral by 2030. Simply put, we are aiming for net zero carbon emissions from our global operations, which includes a vast network of manufacturing sites where we make our life-saving medical devices and technologies. Achieving carbon neutrality is no easy feat, but the environmental benefits justify the journey. Over the next decade, we will cut our carbon emissions by an amount that is approximately equal to how much would be generated by 80,000 U.S. homes over the same time period. By reducing our greenhouse gas emissions and energy use, we are shrinking our carbon footprint one step at a time.
“It’s essential that we do our part to fight climate change and make sure we’re a part of the solution.” Anita Tuch, Vice President of Global Operational Risk at Medtronic.
Caring for our planet and its people is not only the right thing to do, it makes good business sense. By embracing sustainability, companies create healthier workplaces, plan thoughtful expansions and development, improve risk management, and realize cost savings. And it’s what our employees expect from us. As a global citizen, Medtronic is constantly striving to curb our carbon emissions. Over the past seven years, Medtronic cut our operational carbon emissions by 36% and aims to reduce them by 50% or more over by 2025 in order to achieve carbon neutrality by 2030. We will use tools like virtual power purchase agreements to buy long-term supplies of clean energy to further reduce our greenhouse gas emissions over the next decade. Cutting our operational carbon footprint by 100% is an aggressive goal but fighting climate change is urgent business.
Anita Tuch, Vice President of Global Operational Risk Management at Medtronic
Building the green way in Costa Rica
The U.S. Green Buildings Council recently awarded our manufacturing facility in Alajuela, Costa Rica a LEED operations and maintenance (O+M) platinum certification, a globally recognized symbol in sustainability achievement. The facility is the first manufacturing site in Latin America to earn the prestigious LEED certification, which is the most widely used green building rating system in the world. The facility was evaluated by the site’s systematic approach to its usage and conservations of energy and water resources, and waste management.
Increasing the use of clean energy is one of the most powerful ways companies can combat climate change, either by producing that energy themselves or buying it from local power providers. At Medtronic, we do both. Fuel cell technology now generates cleaner energy at several of our facilities around the world. By converting natural gas fuel and air into electrical energy without combustion, fuel cells are cleaner than traditional gas or diesel engines. Our company has increased renewable energy use by more than 10% over the past decade. Going forward, we plan on increasing our investments in hydroelectricity, solar, wind, and geothermal energy whenever possible. One way we will do this is by purchasing renewable energy certificates (REC’s), which are market instruments guaranteeing clean energy has been generated on behalf of a company and sent to the electrical grid. Medtronic has been active in the REC market since 2009 and plans to expand these investments as part of our plan to become operationally carbon neutral by 2030.
Cogeneration, also known as combined heat and power, merges the production of usable heat and electricity into a single process that can substantially reduce carbon emissions and energy costs. Recently, a new co-generation unit was installed at a Medtronic facility in Mirandola, Italy. Once fully operational, the new unit will produce about 7.5 million kilowatt hours per year, reducing the facility’s reliance on the local power grid.
Using energy efficiently is one of the cleanest, quickest, and most cost-effective ways to extend today's energy supply into the future. Within the medical device industry, manufacturing facilities typically use more energy than other industry buildings. At Medtronic, we make sure all our equipment at those facilities runs efficiently as possible to minimize energy consumption. We have created significant savings through projects like replacing all our older, less efficient lights at commercial and manufacturing facilities with energy efficient LED lights. So far, we’ve replaced over 150,000 bulbs across 26 global sites and saved over $3 million annually.
We are also working to build energy efficiency into our vast global transportation network by reducing our mileage and associated carbon emissions. Since 2008, Medtronic has participated in the U.S. Environmental Protection Agency (EPA) SmartWay program designed to track and reduce the environmental impact of freight transportation. With data from this program, our operations team can monitor progress and measure it against shippers who share the same commitment to reducing their environmental footprint. Recently, the EPA awarded our efforts to ship more goods, more miles, with lower emissions and less energy. Other key transportation-related initiatives include: carbon offset programs with major transportation partners, shifting freight from air transportation to ground transportation, and updating our manufacturing and supply chain network to reduce transportation miles and weight.
Two fuel cells were recently installed at a Medtronic facility in North Haven, Connecticut, where the company manufactures surgical equipment. Once fully operational, the fuel cells will produce a combined 4 megawatts (MW), which will meet about 80 percent of the facility’s energy needs. The technology is expected to save $2.3 million per year and reduce carbon emissions by 4,000 metric tons per year when compared to buying energy from the local grid. “Fuel cells will supply a steady source of energy for our facility,” said Chris Sirois, facility director. “That’s really critical during the summer months when demand naturally goes up and the grid becomes strained. From an operational standpoint, the efficiency we expect to gain with these two units is significant.”
In 2017, Hurricane Maria slammed into Puerto Rico, mangling a new solar plant under construction at a Medtronic manufacturing plant. Just as some of the rebuilding work at the site was wrapping up, a massive earthquake rocked the island in early 2020. Not long after that, the COVID-19 pandemic hit, dealing the renewable energy project yet another setback. Today, however, our 5 MW plant is up and running, producing clean energy for the company’s Juncos facility and sending surplus power back to the local grid for community use. It is currently the largest private solar farm on the island and the largest solar installation at a Medtronic facility. “It has been a roller coaster ride, for sure,” said David Alemar Olivera, the facility manager at the Medtronic site in Juncos. “But my team never lost focus and worked through some very difficult circumstances. We understand the importance of this project and what it means for our company, Puerto Rico, and its people.”
We know that our health is directly tied to the health of the environment. And alleviating pain, restoring health, and extending life is the very cornerstone of our Mission. By reducing our carbon footprint, Medtronic is investing in the health of our company, our people, and our planet.
We're committed to conducting business in a safe and environmentally sustainable manner that promotes the health of our employees, customers, community, and environment.Learn More
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