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Medtronic, Inc. (“Medtronic”) offers RemoteView, which permits a user (“Programmer User”) of the Medtronic CareLink® 2090 Programmer (“Programmer”) to allow the viewing of information presently displayed on the Programmer screen with one or more individuals in remote locations anywhere in the world (“Remote Viewer”), including remote health care professionals or Medtronic representatives.
Limited License Grant. You are hereby granted a nonexclusive, nontransferable, terminable, nonassignable, nonsublicensable, limited license to install and use a copy of the Licensed Software solely for authorized and legitimate purposes. You may not otherwise copy, use, modify, reverse engineer, decompile, disassemble, create derivative works based on, or integrate with other systems or programs the Licensed Software without the prior written consent of Medtronic. You shall have sole responsibility for any fees or charges, including service or data charges, incurred by you in connection with your use of the Licensed Software. You shall not remove any proprietary or other legend or restrictive notice contained or included in the Licensed Software or other documentation associated with such Licensed Software. You agree to maintain any and all copyright, trademark, and other notices on the Licensed Software and any associated documentation.
Licensed Software Functionality and Data Use, Collection, Viewing, and Transfer.
“Active Remote Viewer” as referred to herein shall mean a Remote Viewer that has installed the Licensed Software and has at the relevant point in time an active network connection to a Medtronic server via the Licensed Software.
By installing or using the Licensed Software or clicking any acceptance button in connection with this Agreement, you acknowledge, understand, agree to, and consent to all of the following, including when you are an Active Remoter User:
) Registration. To obtain access to the Licensed Software, you must register at the Medtronic RemoteView website and establish a user name and password. All information that you provide in connection with such registration must be complete, accurate, and truthful. The user name and password are personal to you and must not be shared with anyone else. You will also not attempt, directly or indirectly, to disable, bypass, or defeat any password protection associated with the Licensed Software. Medtronic reserves the right to deny or disable any user name or password or request for any user name or password.
) Your Personal Information. Medtronic will collect information in connection with your registration and installation and use of the Licensed Software, including your first and last name, your email address, a selected security question(s) and your corresponding answer(s), your address, and your telephone number. You agree that Medtronic may store this personal information about you on a Medtronic server, including a server located in the United States of America.
) Session Key. To view the information on the Programmer, the Remote Viewer must generate a Session Key that must be shared with and entered by the Programmer User. “Session Key” as used herein means a unique token active for a limited period of time generated by the Remote Viewer. You agree not to share this Session Key with anyone other than the Programmer User who has initiated the specific session.
) Logging of Session Activity. Each time you log in to the Licensed Software, Medtronic will collect information about your activity, including in an aggregated log or database, regarding you and your session, including your name, username, computer name, IP address, operating system details, and session details (including transferring and sharing activity, start and end times, view only or control activity, and any chat messages between or among any Active Remote Viewers. You agree that Medtronic may store any personal information about you on a Medtronic server, including a server located in the United States of America.
) Active Remote Users. When you are an Active Remote Viewer: (1) you will be able to view the name and/or user name of any other Active Remote Viewer who is logged into the same Medtronic server; and (2) any other Active Remote Viewer who is actively logged into the same Medtronic server will be able to view your name and/or user name. The Licensed Software also permits one Active Remote Viewer to share the information being viewed to any other Active Remote Viewer. You must not share any information from the Medtronic programmer, including with any other Active Remote Viewer, absent the express permission from the Programmer User that is allowing you to view the information.
) Availability. Medtronic has limitations on the number of users that can concurrently log in to the Licensed Software at any given time. Thus, installation of or accessing the Licensed Software does not guarantee that it will be available to you for use at any time.
Permissions. By installing and using the Licensed Software, you represent that you have permission to do so from any associated clinic, hospital, or medical practice and that your use of the Licensed Software complies with any policies or requirements of such associated clinic, hospital, or medical practice. You are also responsible for confirming that the Programmer User has obtained any necessary patient consent before allowing you to view any patient information via the Licensed Software.
Your Acknowledgements. You acknowledge that the Licensed Software is not the exclusive method of viewing information from the Programmer and that the Licensed Software is not the exclusive method by which to obtain a patient’s implanted cardiac device data, including any data on the Programmer. You also acknowledge that the Licensed Software is not intended to be used as a life-sustaining or interventional tool during medical emergencies. You further acknowledge that Medtronic is not, and shall not be deemed to be, a provider of patient health care services by virtue of its provision of access to the Programmer screen information via the Licensed Software. You also acknowledge that information from the Licensed Software is not an electronic medical record and use of the Licensed Software does not in any way relieve you from using your best medical judgment to determine a proper course of treatment for patients.
Security/Privacy of Patient Data. Your use of the Licensed Software and any Session Keys shall be solely for legitimate and lawful purposes and not for any malicious purpose. You are solely responsible for and will use your best efforts in maintaining the confidentiality and security of any copies of the Licensed Software as well as any user name, password credentials, and any Session Keys that can be used in accessing the Licensed Software, a Medtronic server, or any information from a Programmer. You are solely responsible for and will use your best efforts in keeping any patient information you may receive or view in connection with the Licensed Software confidential and secure, and you will not attempt to capture or copy any patient information you view in any electronic or hard copy format without the express permission of the Programmer User. You will be responsible for any obligations or liabilities associated with any lost, stolen, or otherwise compromised patient information.
Reporting Issues and Feedback. You agree that you will report any issues or questions, technical or otherwise, regarding the Licensed Software promptly and directly to Medtronic. If you submit any comments or ideas to Medtronic, in the absence of a separate agreement regarding such submissions, you grant to Medtronic an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such ideas in any medium and agree that Medtronic is free to use them for any purpose. In addition, Medtronic has no obligation to provide continued maintenance and support to you in connection with the Licensed Software. Any maintenance and support services provided by Medtronic shall be at Medtronic’s sole discretion.
Limitations of Liability.
THE LICENSED SOFTWARE IS PROVIDED TO YOU “AS IS,” AND MEDTRONIC EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES WITH RESPECT TO THE LICENSED SOFTWARE AND YOUR USE THEREOF, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. MEDTRONIC DOES NOT WARRANT THAT THE USE OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
Legal Compliance. You shall at all times use the Licensed Software in compliance with all applicable laws. You shall ensure that your installation and use of the Licensed Software complies with all applicable export and import laws, regulations, orders, and policies of the United States of America and any other applicable jurisdiction. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Term, Termination, Modifications, and Support. This Agreement shall be in effect from the date when you first install or use the Licensed Software. Medtronic may modify, amend, or terminate this Agreement at any time, including by providing notices or an updated version of this Agreement on a Medtronic website. Medtronic may modify, disable, or terminate your use or Medtronic’s support of the Licensed Software at any time, including by providing notices on a Medtronic website. All obligations which are ongoing in nature shall survive termination or expiration of this Agreement. At any time upon Medtronic’s request (including via a notice on a Medtronic website), you agree to promptly delete and terminate use of any and all copies of the Licensed Software. In addition, upon Medtronic’s request, you agree to provide written verification that you have destroyed all copies of the Licensed Software together with the manner, date, and time of such destruction.
NayaMed International Sárl Customers: Whether the RemoteView feature shall be used in connection with NayaMed customers or devices shall be solely within the discretion of NayaMed International Sárl. If the Licensed Software is used connection with NayaMed customers or devices, this Agreement shall be directly between you and NayaMed with respect to those uses.
Beyond improving the lives of patients through medical technology, Medtronic is committed to making the world a healthier place and strengthening communities around the world. We have given more than $1 billion throughout the years to support philanthropic efforts, including support of the Medtronic Foundation.
Through both skilled service and hands-on volunteering opportunities, disaster relief response, matched giving, and volunteer grants, the Medtronic Foundation empowers employees to make a positive impact on the communities and organizations that mean the most to them.
In 2019 alone:
We know global change starts with local action. And the way we bring local action to life is through our employees.- Paurvi Bhatt, President of the Medtronic Foundation and Vice President of Medtronic Philanthropy
“We know global change starts with local action,” says Paurvi Bhatt, president of the Medtronic Foundation and vice president of Medtronic Philanthropy. “And the way we bring local action to life is through our employees.”
Medtronic, its employees, and the Medtronic Foundation work together to impact underserved communities around the world. Specifically, the Medtronic Foundation is uniquely positioned to help support healthier communities, spearhead health access initiatives, and empower Medtronic employees to positively impact local communities by leveraging their skills, time, and resources.
“It’s who we are,” says Bhatt. “It’s been in our DNA since we were founded and we’re delivering on that promise.”
In recent years, employees in Ireland have gone above and beyond in their volunteering efforts. A team of local Medtronic employees helps identify a nonprofit each year for the company to support. From there, they coordinate volunteer opportunities with that nonprofit, raise funds, and participate in events to support the cause.
“It makes me proud as an employee,” says John Donohoe, a Medtronic employee in Galway. “When you see employees give up their time to volunteer, you truly see the heart of the company.”
Recent employee-led efforts in Ireland have included creating mental health awareness campaigns, running half-marathons to raise money for local nonprofits, and helping women and children in crisis.
“We’re not just coming into work every day,” Donohoe says. “We feel more involved than that. We are involved in our community and we’re boosting morale, too.”
Medtronic recognizes that employees give back in a variety of ways.
For some it is giving their time through hands-on volunteering, like making meals for families with loved ones in the hospital or picking up trash in local parks. For others, it may be offering their talent or unique skill set by helping an organization improve health clinic records management or educate the public about disease prevention. Still for others, it is offering their treasure in the form of a financial contribution to support a nonprofit’s budgetary needs. We recognize that all forms of giving back are important and believe that supporting employees as they engage with the causes they care most about is part of our corporate social responsibility.
When employees log 25 volunteer hours, the Medtronic Foundation matches the effort by donating up to $500 to the participating nonprofit organization. If employees choose to donate on their own, the Medtronic Foundation matches the donation, dollar for dollar, up to $5,000.
“We want employees to use their time, talent, and treasure,” says Bhatt. “And we want to do whatever we can to help multiply that.”
Stories of giving span the globe.
“I love bringing people together with different backgrounds and from different departments,” says Stefanie Buttier, a Medtronic employee from Germany. In 2019, Buttier led volunteer efforts in local orphanages.
“I loved seeing the kids happy after we spent a day with them,” she recalls. “Whether it’s blood donation, building renovation, or buying holiday presents, every project we do is helping to bring our Mission to life.”
In Japan, more than 1,400 employees recently gathered to support a fundraising event for a local pediatric hospital. They created bags of colorful beads to be made into necklaces for children with cancer. Each bead symbolized courage and milestones along the treatment journey.
In Indonesia, employees helped set up a mobile library for children in rural areas, while teams in the Philippines came together to create gardens at local elementary schools, as well as to donate school supplies.
In the United States, teams from across the country pitched in. In Texas, teams of employees packed locally sourced food to be delivered to families in need. In Connecticut, they painted buildings that house veteran services. In Minnesota, volunteers organized hands-on STEM programs for girls.
When natural disasters strike, Medtronic is often among the first to respond with teams of willing volunteers. The company provides an additional five days of paid time off for employees who participate in disaster relief efforts.
In addition to funding nonprofits providing disaster relief, the Medtronic Foundation also organizes week-long volunteer trips for employees. “We want to show our immediate care in these situations,” says Bhatt. “We’re not in and out, we want to be there for the long haul to help finance, help nonprofits, and help provide volunteers .”
The Medtronic Foundation has set an aggressive goal to double employee volunteerism in the next three years. As Bhatt explains, it embodies the sixth tenet of the Medtronic Mission: to maintain good citizenship as a company.
“It’s not about the act of volunteering, it’s the act of caring,” Bhatt says. “We’ve come to this company with a real belief that we can help within healthcare and help the underserved.”
That belief is spreading and is part of why 90,000 employees view Medtronic as the right place for them.
“It’s a very special thing for a lot of employees,” says Tony Neary, who leads volunteer teams in Ireland.
“Our employees have a great passion for this. Driving a culture of philanthropy is a core part of what we do.”
For more information about the company’s disaster relief efforts, please visit the Medtronic Foundation's website.
Disclaimer: This page may include information about products that may not be available in your region or country. Please consult the approved indications for use. Content on specific Medtronic products is not intended for users in markets that do not have authorization for use.